Free E-Newsletter to Ease Your Way:
Wendy Leebov’s HeartBeat
on the Quality Patient Experience
I share your quest to improve the patient experience and I’m excited to support your success.
To share best practices and insights, I’m offering HeartBeat on the Quality Patient Experience, my free monthly e-newsletter, full of tips, tools, and wisdom based on my 30+ years of learning and experience with amazing healthcare teams…
HeartBeat can help you:
Neither overwhelming nor time-consuming, HeartBeat content is diverse, short and to-the-point. It includes:
- Stay focused and inspired
- Identify concrete ways you can enrich and deepen your approaches
- See results
- Ease your way as you create and sustain the quality patient experience
to access HeartBeat back issues.
- Solid advice with practical application
- Easy-to-implement tools
- Pointers from patients
- Questions to spark crucial conversations
- Great motivational quotes
- Recommendations and reviews for great products and resources
- Discount coupons for product purchases
- …and more
"Just wanted to share my appreciation for the wonderful newsletter you create and disseminate every month! I always look forward to it. You have such a knack of writing in a clear, fun-to-read, and informative way. I love the topics you pick, they are so down-to-earth and useful for caregivers. The quality of the content is just exceptional. Plus, the newsletter is very appealing to the eye and the links you offer are just great. I cannot tell you how impressed I am with it!!"
Author of The Engaged Workforce and Create a Positive Healthcare Workplace
"I just read with rapture your new HeartBeat e-newsletter, and found it most helpful and informative. I particularly liked The Keys to Accountability: Overcoming Mixed Feelings. Thank you for offering such a wonderful resource to those of us that are infected with the service excellence bug."
Service Excellence Manager
Elliot Health System
Subscribe now and receive my gift to you:
The Power of THANKS: Employee Recognition Made Easy
For Healthcare Leaders
By Wendy Leebov
53 page toolkit of EASY, TIME-EFFICIENT tools and templates for thanks, appreciation and positive story-sharing. Helps you build a great place for patients and a great place to work.
for the full contents.
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