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Speeches on Caring Communication
by Wendy Leebov

Without question, members of our teams care about patients and families. But sadly, their caring may not come across to patients and families because they are so task-oriented that they may neglect to EXPRESS their caring. Also, even when caregivers intend to express their caring, they may not be adept at the language of caring, so their caring does not come across strongly to patients and families.

Speeches on caring communication inspire your team to strengthen key communication skills so they can effectively express their caring and be recognized for it by appreciative patients (and higher CAHPS scores).

Sampling of Recent Speeches by Wendy Leebov

Speech TitleClientEvent
Care with Compassion: The Power of One


Christiana Care;
Delaware


Nurses Week Presentation


Wendy Leebov’s Essentials for the Great Patient Experience

Picker NRC National Symposium on Patient-Centered Care

Annual Symposium



Service Lessons Learned from My Patient Experience

Picker NRC National Symposium on Patient-Centered Care

Annual Symposium



Fostering Emotional Support


Kaiser Medical Centers;
Oakland, CA

Annual Conference of Providers


Communicating with Empathy





Tenet Health






  • Annual Leadership Conference
  • Regional Employee Workshops
Achieving Breakthroughs in Emotional Support



Meriter Health Service;
WI



  • Leadership Retreat
  • Employee Training

To inquire, contact Wendy.



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