Speeches on Caring Communication
by Wendy Leebov
Without question, members of our teams care about patients and families. But sadly, their caring may not come across to patients and families because they are so task-oriented that they may neglect to EXPRESS their caring. Also, even when caregivers intend to express their caring, they may not be adept at the language of caring, so their caring does not come across strongly to patients and families.
Speeches on caring communication inspire your team to strengthen key communication skills so they can effectively express their caring and be recognized for it by appreciative patients (and higher CAHPS scores).
Sampling of Recent Speeches by Wendy Leebov
| Speech Title | Client | Event | Care with Compassion: The Power of One
| Christiana Care;
Delaware
| Nurses Week Presentation
| Wendy Leebov’s Essentials for the Great Patient Experience
| Picker NRC National Symposium on Patient-Centered Care
| Annual Symposium
| Service Lessons Learned from My Patient Experience
| Picker NRC National Symposium on Patient-Centered Care
| Annual Symposium
| Fostering Emotional Support
| Kaiser Medical Centers;
Oakland, CA
| Annual Conference of Providers
| Communicating with Empathy
| Tenet Health
| - Annual Leadership Conference
- Regional Employee Workshops
| Achieving Breakthroughs in Emotional Support
| Meriter Health Service;
WI
| - Leadership Retreat
- Employee Training
|
To inquire,
contact Wendy.
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