Leadership Development for Health Care --Just-In-Time!
Wendy Leebov's Essentials for Great Personal Leadership: No Nonsense Solutions with Gratifying Results

This book provides valuable leadership development for health care administrators, department heads, clinical leaders, and anyone who brings passion to their work.

Looking for quick help in solving daily workforce problems that demoralize both you and your staff, and lead to less-than-perfect outcomes? Achieve better results and more satisfaction, while improving your leadership skills! This book will help you lead and inspire, and elevate the opinions your patients and their families have of your institution. It contains training tools—exercises, checklists, meeting plans, question guides, scripts, and coaching techniques—and an appendix of additional resources that you can use to quickly reverse the common conflicts, miscommunications, and bad performances that stifle happiness and achievement at work. It is an easy, quick read, designed to accommodate tight work schedules and just-in-time management schedules. A concrete, affordable and sustainable approach to leadership development for health care.

Briskly and systematically, consultant Leebov gives mid-level health care administrators, department heads and clinical leaders ways to improve patient satisfaction and solve work force problems. She gives tools for better time management, concentration, communication with problem co-workers, and stress reduction, and shows how to re-ignite employees' desire to make a positive difference, express appreciation, and mend contentious relationships. Her chapter on staff meetings is particularly practical, and she also advises on how to equip employees with permission and tools to identify and stop problem behaviors amongst colleagues, develop respectful attitudes and behaviors, develop employee management skills and systematically accomplish needed change. (Annotation ©2008 Book News Inc. Portland, OR)

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